How To Archive Paypal Transactions 2019

PayPal: The Next Chapter

Item:: #721378
Weight:: 1.00 LBS
Bulk Pricing:: Buy in bulk and save
Author:: Michael E. Porter
Author:: Mark R. Kramer
Author:: Annelena Lobb
Best Seller:: FALSE
Breadcrumb Series:: Case Research and Writing Group
Classic:: FALSE
Copyright Perm Flag:: TRUE
Educator Message Flag:: TRUE
Exclusive:: FALSE
Format Type Filter:: PDF
Format Type Filter:: Hardcover/Hardcopy (B&W)
Pages:: 26
Primary Category:: Case
Publish Date:: August 19, 2020
Publish Date Range:: Last 12 months
Source:: Harvard Business School
Special Value:: FALSE
Subcategory:: Leadership & Managing People
Subject:: Leadership & Managing People
Industry:: Financial service sector
Related Topics:: Corporate strategy
Related Topics:: Finance and investing
Related Topics:: Social entrepreneurship
SubjectList:: Corporate strategy,Finance and investing,Social entrepreneurship

Item:: #721378
Pages:: 26
Publication Date:: August 19, 2020
Industry:: Financial service sector

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Product Description

Publication Date: August 19, 2020

Source: Harvard Business School

Industry: Financial service sector

Can a social purpose and stakeholder capitalism confer a powerful competitive advantage in the age of COVID-19? For PayPal, the answer is yes. After spinning off from eBay in a 2015 IPO, the company declared its purpose as "democratizing financial services" by ensuring that low-income consumers and small businesses can efficiently and inexpensively manage their money. The company fully lives into this purpose, sending employees out into communities to experience firsthand the indignities and high fees imposed on the unbanked, dramatically lowering the cost of international remittances, enabling small businesses to access working capital without credit checks, and facilitating cross-border purchases for small merchants. The company takes the welfare of each stakeholder group seriously: achieving racial and gender pay equity, raising hourly worker pay and benefits to ensure a living wage, and building a diverse and inclusive culture; working closely with regulators and law enforcement to unearth signs of sex trafficking and terrorism; aggressively removing hate-group transactions; providing $4 billion in credit to hundreds of thousands of small businesses that would never have qualified for bank loans, especially those owned by women and people of color. Together these actions have built a high degree of trust that creates a competitive moat in the otherwise commodity business of online payments. During the pandemic, the company was able to get stimulus funds to individuals and small businesses far faster and less expensively than banks or the SBA, and committed $500 million to investments in black-owned businesses. In the 5 years since its IPO, despite intense competition from major banks and credit card companies, Google, Apple, and countless VC-backed fintech players, the company has more than doubled its users, increased profits and boosted the stock price 500%.

Product #: 721378

Pages: 26